Learning Center Q & A
Thank you for visiting the Smoky Mountain Mattress learning center. Here are some of our most frequently asked questions with some brief answers to help better educate our customers on intriguing subjects. If you have any additional questions please CONTACT US, and a specialist will respond within 24 hours. Thanks again for visiting!!
Q. How often should I replace my mattress set?
A. We recommend, and experts say, that it is a healthy resolve to replace your mattress set every 7-12 years on conventional sleep sets and 15-20 years on specialty bedding. As we age, our bodies change, and so does our comfort and support needs.
Q. Will this mattress get body impressions?
A. Some mattresses are more susceptible to this than others. Body conform-ability is actually a positive thing in plush mattresses. This means the mattress is cradling your body and relieving pressure. If you see no conformance then you may have a problem. All mattresses are warrantied to cover conform-ability over 1 1/2 inches.
Q. Do i need to purchase a new boxspring?
A. Actually the boxspring can be the first thing to go in a sleep set. It works like the foundation on a house. It supports the weight of the mattress all day and night as well as supporting you as you sleep. Replacing the boxspring is essential to receiving maximum preformance from your new sleep set. Also, most manufactures will only warranty your new mattress purchase when used on their matching boxspring or foundation.
Q. Why should I purchase a new mattress protector?
A. To ensure your waranty by protecting your mattress from stains or any other accidents that may occur. Warranties are voided by the manufactures when stains are present. Protecting your mattress lessens your chances of wear and tear. We sweat and shed skin cells in our sleep. Without the all new, state of the art, waterproof mattress protector, these excretions seep into the mattress, causing the mattress to break down and become unclean. Research shows that a mattress, unprotected, can double in weight in only 5 years time.
Q. Do I need to flip this mattress?
A. 90% of all sleep sets are one-sided. Flipping your mattress is no longer necessary. We do however recommend that you rotate your mattress every 6 months for consistent and even wear.
Q. What is the best brand of bedding to buy?
A. We carry only the top brands of bedding in the industry that are fully warrantied against defects. You can feel safe knowing you have purchased the best available brands in the industry. Most all of our brands have at least 50 years standing tradition, giving you peace of mind in your purchase.
Q. Why should I buy from Smoky Mountain Mattress?
A. We are a locally owned and operated business with great service and keep our prices low because we don't have a lot of overheard to pay. We promise you the lowest prices in this area! Come by today and you can see for yourself why you should buy from Smoky Mountain Mattress!